Two well-designed and user friendly library websites that embrace white space with clean, clear layouts and manageable amounts of information are those of Bowdoin and Simmons Colleges. Both feature use of tabs as graphic organizers; prominently placed search boxes; and easily accessible reference help.
Bowdoin’s site is very logically organized and its layout is easy on the eyes. Enhancing navigability, the tab buttons of “catalog,” “reserves,” “find journals,” “find articles,” and “cast-a-net” (subject searching on pre-selected databases) are located front & center on the main page. Underneath the tabs is a search box where one can search within all the above categories, or do an advanced search. Beneath the search box are four boxes labeled “find,” “research help,” “services & forms,” and “about the library.” Ask a Librarian is listed in the “research help” box and links to a page offering options of in-person, phone, email, or chat/IM. Another way to contact a librarian via chat/IM is through the easy-to-find live help box on the main page.
Simmons’ library page is equally inviting and features intuitive navigation. At the top of the page, the tabs organize the information into “collections,” “catalog” (links to another tabbed search page), “research,” “services,” “how do I?,” and “ask now” (through live chat, email, in-person, or phone). Under the tabs is a quick catalog search box, with an advanced search option. Another nice feature on this site is the easily identifiable big yellow & green “?sk Now” button that appears in the center of the main page. Other ways to access “ask now” on the main page are via the last tab or the link at the bottom.
Two features from the above sites would benefit the users of Crown Library’s webpage. First, a better place for the Ask-a-Librarian/live chat box and “Ask Us” link would be at the top of the page instead of at the bottom of the page. Having the “Ask” features in a prominent place at the top of the page conveys Crown’s staff accessibility and availability. (And for the email option on the “Ask Us” page, it would be good to link to a form or email instead of having to find a librarian’s email address.) Second, a search box on the main page for searching the Dominican catalog/books (like Simmons) or one with the option of searching either the catalog or databases (like Bowdoin), each with an Advanced search option, would be good for the many users who come to the library page looking for materials, ready to search right away.